Privacy Policy
SMS PRIVACY POLICY:
Introduction
This SMS Privacy Policy explains how Classic Refrigeration SoCal Inc. ("we," "us," or "our") collects, uses, and discloses information when you opt in to receive text messages from us. This policy applies to all text messages sent by us to you.
Information We Collect
When you opt in to receive text messages from us, we may collect the following information:
- The content of your text messages to us
- The date and time of your text messages
- Your mobile phone number
- Information about your device, such as your mobile carrier and device type
How We Use Your Information
We may use the information we collect for the following purposes:
We will retain your information for as long as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
- To respond to your inquiries and provide customer service
- To improve our services and develop new features
- To send you messages about your projects, including maintenance updates, payment reminders, and other important information
- To comply with legal obligations
- For other purposes with your consent
Disclosure of Your Information
We may share your information with the following third parties:
- Service providers who help us deliver our text message services
- Law enforcement or other government agencies when required by law
- Other third parties with your consent
Your Choices
You can opt out of receiving text messages from us at any time by replying "STOP" to any of our text messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Data Retention
We will retain your information for as long as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and, where appropriate, via text message.
